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Priya Natarajan

CompletedMedium

Sep 17, 3:05 PM · 03:07 · +1 (617) 555-0198

AI summary

Priya from Meridian Health Group is exploring an AI assistant for patient scheduling and intake integrated with Epic. Compliance is a key concern; she wants to see relevant experience before committing to a pilot next quarter.

Next action
Send healthcare case studies and schedule discovery call

Project requirements

Project
Healthcare AI assistant
Description
Patient-facing AI assistant for appointment scheduling and pre-visit intake, must integrate with an Epic EHR and meet HIPAA requirements.
Required skills
  • Applied AI
  • Healthcare integrations (HL7/FHIR)
  • Compliance / HIPAA
  • Backend engineering
Team size
Not confirmed
Timeline
Pilot in Q1
Budget
Not confirmed

Caller

Name
Priya Natarajan
Company
Meridian Health Group
Phone
+1 (617) 555-0198
Email
Not provided

Transcript

  1. Sarah · 3:05:15 PM
    Hi, thanks for calling OptimaGeeks. I'm Sarah, our AI assistant. How can I help you today?
  2. Caller · 3:05:31 PM
    Hello, I'm looking into building an AI assistant for our patients. Do you do healthcare work?
  3. Sarah · 3:05:46 PM
    Yes, we build applied AI systems including for regulated industries. What would the assistant help patients with?
  4. Caller · 3:06:02 PM
    Mainly scheduling appointments and collecting intake information before a visit.
  5. Sarah · 3:06:17 PM
    Makes sense. Would it need to integrate with an existing electronic health record system?
  6. Caller · 3:06:33 PM
    Yes, we use Epic. And obviously everything has to be HIPAA compliant.
  7. Sarah · 3:06:49 PM
    Understood, compliance and EHR integration would be central to the design. Do you have a timeline in mind?
  8. Caller · 3:07:04 PM
    We'd want a pilot in the first quarter. I don't know about team size yet, I'd want to see what you've done in healthcare first.
  9. Sarah · 3:07:20 PM
    Of course. Our team can share relevant case studies. May I have your name and company?
  10. Caller · 3:07:35 PM
    Priya Natarajan, Meridian Health Group.
  11. Sarah · 3:07:51 PM
    Thank you, Priya. I've noted your requirements. Our team will send over healthcare examples and reach out to arrange a discovery call.